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My Employer Paid Benefits 

The City of Chattanooga pays the entire cost of these benefits for their employees:

Basic Life and AD&D 


Summary of Benefit

To ensure that all eligible employees have a basic level of protection, the City of Chattanooga provides Basic Life and AD&D Insurance at no cost to you. Basic Life and AD&D provides financial security to you and your family in the event of an unforeseen hardship from your death or dismemberment. 

This is a group term life and accidental death and dismemberment insurance policy that is provided to all full-time employees. This policy is convertible to an individual policy upon termination.

Full-time employees are eligible for coverage the first day of the month following 30 days of continuous active employment.

Amount of Coverage
Eligible employees receive an amount equal to their stated annual salary rounded to the next $1,000, but no more than $50,000.

Long-Term Disability 


Summary of Benefit

Long-Term Disability provides financial benefit in the event of a total and permanent disability. This plan is designed to provide you with an income of approximately 60% of the amount of your earnings prior to becoming disabled.

Full-time employees who participate in the General Pension Plan are eligible are eligible for coverage after 180 days of employment. The City pays for this coverage for all eligible employees.

Amount of Coverage
The financial benefit is a monthly income of 60% of your monthly rate of pay prior to becoming disabled. Benefits from the LTD plan are adjusted based on income you may receive from other disability plans. The amount of the benefit you may receive will not be less than $100 per month or more than $5,000 per month.

Maximum Benefit Period
Disability benefit payments are paid after a 180 days elimination period. Please refer to the Summary Plan Description (SPD) for the schedule of the maximum duration of benefits. 

Employee Assistance Program 


As an employee of the City of Chattanooga, you are one of our most valuable resources. The EAP/Guidance Resources Program is designed to help you and your family members manage all aspects of personal well-being. This program is provided to you by ComPsych.

You and your eligible household members have confidential, 24/7 online access to targeted resources and six (6) in-person counseling sessions, per issue.

You don't need a problem to use the EAP! Check out the online portal for help with:

  • Finding child and elder care

  • Adoption assistance

  • Healthy eating tips

  • Buying and maintaining a vehicle

  • Hiring movers or home repair contractors

  • Planning events

  • Will preparation

  • Low-cost and no-cost legal options

  • Retirement planning

  • Relocation, mortgages

  • Budgeting, debt, bankruptcy and more


If you prefer to talk to someone, a highly-trained consultant will offer counseling and support service on many issues, such as depression, grief, relationship problems, alcohol/drug abuse, legal issues, financial pressures and problems, stress, anxiety, identity theft, and more. 


Access the EAP resources and consultants at 1-844-268-5475 or online at:


Access the chat feature on the left-hand side of the portal at any time to speak to someone live.

Contact Information

Basic Life & AD&D

Customer Service: 1-877-377-6773

Life Certificate - Class 1

Life Certificate - Class 2

Long-Term Disability

Customer Service: 1-877-377-6773

LTD Certificate

Employee Assistance Program


Customer Service: 1-844-268-5475


ComPsych Solutions

The extensive staff of work-life experts at ComPsych cover every conceivable issue an employee may face anywhere in the world. 

Each knowledgeable specialist is an expert in his/her field and ready to provide a personalized solution to address financial, legal, family, elder care issues and more.

Ask your Human Resources representative to provide you with more information on this valuable service. 


Digital solutions are available to help with financial wellness and taking care of yourself through a guided program.

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