The City of Chattanooga is proud to offer Teladoc to all employees and dependents enrolled in the medical plan. Teladoc is 24/7/365 access to a doctor or therapist by phone when your primary care physician is not available, and you have a condition when you would consider using urgent care. 

 

All Teladoc doctors are practicing primary care physicians, pediatricians, and family medicine physicians who average 15 years experience and are U.S. board-certified and licensed in your state. 

 

Teladoc does not replace your primary care physician. Teladoc should be used when you need immediate care for non-emergent medical issues. It is an affordable, convenient alternative to urgent care and ER visits.

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Prescriptions. Teladoc doctors can prescribe short term medication for a wide range of conditions when medically appropriate.  Teladoc doctors do not prescribe substances controlled by the DEA, non therapeutic and/or certain other drugs which may be harmful because of their potential abuse.  When you go to your pharmacy of choice to pick up the prescription, you may use your health/prescription insurance card to help pay for the medication. You will be responsible for the co-pay based on the type of medication and your plan benefits.

 

Teladoc is most frequently used to treat conditions like:

• Urgent Care 24/7 (previously PhysicianNow)

• Mental Health Care (including psychology/psychiatry)

• Dermatology

• Neck/Back Care

• Nutrition Counseling

• Tobacco Cessation