Ever wish you could just text a doctor whenever you needed it? Now you can. TextCare is available to all employees enrolled in the medical plan and their entire household.

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TextCare provides access to One to One Health board-certfied providers via text message - 24/7. You’ll get a provider response in under 5 minutes. You’ll be able to discuss primary and urgent care needs, chronic condition management and routine medication needs.

TextCare is accessible via text message and video chat. There’s no app to download to use the service!

 

TextCare assists with:​

• General care, preventative check-ins, personal wellbeing and urgent care needs (aches, injuries, colds, sickness)

• Pediatric wellbeing (2+ years old)

• Managing a chronic condition (diabetes, hypertension) with provider follow-up

• In-person care coordination (specialists, imaging and prescriptions)

• Ordering labs and reviewing results

• Prescription drug orders or refill

 

Appointments are not required. Simply send a text to (423) 481-9760 to initiate care!